Last Updated: February 2, 2026

At ECREDSTORE LLC, we aim to provide reliable and timely shipping for all our customers. Please read our Shipping Policy carefully to understand how orders are processed and delivered.

1. Order Processing Time

  • All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
  • Orders placed on weekends or holidays will be processed on the next business day.
  • You will receive an order confirmation email after placing your order.

2. Shipping Locations

  • We currently ship within the United States.
  • International shipping may be available in the future.

3. Shipping Methods & Delivery Time

Estimated delivery times depend on your location and the shipping method selected at checkout:

  • Standard Shipping: 5–10 business days
  • Expedited Shipping: 3–5 business days (if available)

Please note that delivery times are estimates and may vary due to carrier delays, weather, or other unforeseen circumstances.

4. Shipping Charges

  • Shipping charges are calculated at checkout based on your location, order weight, and selected shipping method.
  • Any applicable taxes or duties will be shown before order confirmation.

5. Order Tracking

  • Once your order is shipped, you will receive a shipping confirmation email with a tracking number.
  • Tracking information may take up to 24 hours to update.

6. Delayed or Lost Shipments

  • If your order is delayed beyond the estimated delivery time, please contact our customer support.
  • ECREDSTORE LLC is not responsible for delays caused by shipping carriers.
  • If a package is confirmed lost, we will assist you according to our resolution process.

7. Incorrect Address

  • Please ensure that your shipping address is correct at checkout.
  • We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
  • Additional shipping charges may apply for reshipment.

8. Damaged Packages

  • If your order arrives damaged, please contact us within 48 hours of delivery.
  • Provide clear photos of the damaged item and packaging for faster assistance.

9. Contact Us

For any questions about our Shipping Policy, please contact us:

Business Name: ECREDSTORE LLC
Email: support@ecredstore.shop
Phone: +1 (440) 729-0909
Address: 328 S Guadalupe St Ste I, Santa Fe, NM 87501
Customer Service Hours: Monday–Friday, 9:00 AM – 5:00 PM (EST)